
If the servers are down, you’ll have to wait for the company to fix the issue from their end. You can visit a website like Downdetector to confirm if it’s a system-wide issue. You may encounter problems while sending messages or making calls. Although rare, services like Facebook Messenger can also experience downtimes. You might not be the only one having issues with the Messenger app. Step 2: Tap on Storage and tap the Clear cache option in the bottom right corner. Step 1: Long-press on the Facebook Messenger app icon and tap the info icon from the menu that pops open. To fix this, you can clear Facebook Messenger’s cache data by following the steps below. However, if that data becomes corrupt or inaccessible, certain features such as voice messages may not work correctly. Like most apps, Facebook Messenger also collects cache data on your phone to improve app performance. To avoid this, you can free up storage space by clearing unused apps or transferring some of your data to the cloud. Locate Messenger and swipe upwards on it to close it.įacebook Messenger may fail to download or play voice messages, if your phone runs low on storage space. To close Messenger on iPhone, bring up the app switcher by swiping upwards from the bottom of the screen (or by double-tapping the Home Screen button). Tap on Force stop to close the Messenger app. To force-close Messenger on Android, long-press the Messenger app icon and tap on the info icon from the resulting menu. Restarting the app will app if it’s just a minor glitch.

If voice messages do not work after granting the required permissions, you can force-close the app and open it again. Step 2: Under Controls and alerts, enable Microphone access.Īfter this, you should be able to send voice messages in the Facebook Messenger app. Step 1: Open the Settings app on your phone and navigate to Privacy. Facebook Messenger won’t record your voice messages if you’ve accidentally disabled microphone access on your phone. If your phone runs Android 12, you can control the camera and microphone permissions for all apps from the Privacy menu. Enable Microphone Access From the Privacy Settings (Android) Step 2: Toggle on the switch next to the Microphone.Ĭheck to see if you can record and send voice messages. Step 1: Launch the Settings app on your iPhone and scroll down to tap on Messenger. Step 3: Tap on Microphone and select ‘Allow only while using the app.’ Step 1: Long-press on the Messenger app icon and tap the info icon from the menu that appears. One of the most common reasons you may fail to record or send voice messages in Facebook Messenger is if the app does not have the required permission to access your phone’s microphone.

If the problem persists, you can employ the following troubleshooting tips to fix the voice messages not working issue in Facebook Messenger. Before we proceed, it’s vital that you rule out any internet connectivity issues.
